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All User Feedback


Very Satisfied

Patricia Smith
January 19, 2020
 


Very Satisfied

Michael Perry
January 18, 2020
 


Very Satisfied

John Jacobs
January 18, 2020
 


Very Satisfied

Suzanne Alvarado
January 17, 2020
 


Very Satisfied

Suzanne Alvarado
January 17, 2020
 


Very Satisfied

Cheryl Piper
January 17, 2020
 


Very Satisfied

Jonathan Flebotte
January 17, 2020
"Great as usual. Will be coming here for years to come! Thanks!"
 


Very Satisfied

Barbara Williamson
January 16, 2020
"Staff really professional thank you. Did a great job removing and placing new sticker. Thank you. See you next inspection time."
 


Very Satisfied

Keith English
January 15, 2020
 


Satisfied

Amanda LaDouceur
January 15, 2020
 


Very Satisfied

Emil Slusher
January 15, 2020
"Excellent service. 100%Satisfied "
 


Very Satisfied

Emil Slusher
January 15, 2020
"Excellent service 100% Satisfied "
 


Very Satisfied

Emil Slusher
January 15, 2020
"Excellent service 100% Satisfied "
 


Very Satisfied

Emil Slusher
January 15, 2020
"Excellent service 100% Satisfied "
 


Very Satisfied

Jodie Mattern
January 12, 2020
 


Very Satisfied

Justus Guerrieri
January 11, 2020
"Very friendly staff. Quick service. Will be back for future needs."
 


Very Satisfied

Stephanie Mondoux
January 10, 2020
 


Very Satisfied

Patricia Moriarty
January 10, 2020
"I came in for an inspection sticker. They quickly did the inspection and i was out of there in a very timely fashion. .Pleased with all the service personnel. "
 


Satisfied

Brian Wolf
January 10, 2020
 


Very Satisfied

John Skill
January 09, 2020
"VERY CLEAN,PERSONEL VERY POLITE,JOB COMPLETED IN A TIMELY MANNER. WOULD DEFINETLY RECOMMEND AFFORDABLE AUTO GLASS FOR ANY GLASS SERVICE"
 


Very Satisfied

Sarah Herbert
January 09, 2020
"Quick and my go to place for inspections and glass repairs."
 


Very Satisfied

Michael LaRiviere
January 09, 2020
"Always a great experience "
 


Very Satisfied

Jamie W
January 09, 2020
 


Very Satisfied

Michael Copeland
January 09, 2020
"Came in at the end of a busy day and they were very fast and friendly. will come here for all inspection and glass work from now on"
 


Very Satisfied

Elvia Torres
January 09, 2020
"After 3 cancellations of a different glass company recommended by my insurance I decided to shop myself for other ones, that’s when I found affordable auto. First time and iam very very satisfied & I do recommend 100%, great job."
 


Very Satisfied

Dorothy Page
January 09, 2020
"My second experience with Affordable Auto Glass. They turned a negative experience to a positive one with courtesy, promptness and efficiency both times! Highly recommended!"
 


Very Satisfied

Melissa Baribeau
January 03, 2020
"Very friend and helpful. Work was done in a timely manner and done very well. Will definitely be back and I will be recommending them to my family and friends."
 


Very Satisfied

Jamal Abdulwahid
January 03, 2020
 


Very Satisfied

Paul Dunkerley
January 02, 2020
 


Very Satisfied

Don Croisetiere
December 31, 2019
"I visited Affordable Glass for one of two annual inspection stickers. Service is always timely. Furthermore, I've had windshield service in the past and was quite satisfied with the work. Staff is always friendly, professional and the work exceeds expectations."
 


Satisfied

Nick Stasack
December 31, 2019
 


Very Satisfied

Cheri Haimowitz
December 31, 2019
 


Very Satisfied

Kristen Downie
December 28, 2019
"Great job done in a timely fashion!"
 


Very Satisfied

Shellie Fairlie
December 24, 2019
"We are very happy with the work that was done. Excellent service!"
 


Very Satisfied

Martha Buoniconti
December 18, 2019
 


Very Satisfied

Ron Cookish
December 17, 2019
"Very satisfied customer. "
 


Very Satisfied

ONEIDA FUENTES
December 17, 2019
"I went in for an inspection sticker. Painless and quick service. No wait at all. The technician was very friendly and humorous. Made my first experience with affordable auto glass a pleasant one. I would definitely go back and recommend to everyone. "
 


Very Satisfied

Charles Terzi
December 15, 2019
"They were very knowledgeable and replaced the windshield and was ready when they said it would be. I would recommend them to everyone I know. I like when someone says it will be ready at certain time and it is."
 


Very Satisfied

Larri Cochran
December 13, 2019
"Always professional, pleasant and great service. Thanks!"
 


Very Satisfied

Jefferey Vallee
December 12, 2019
 


Very Satisfied

Dave Bartley
December 12, 2019
 


Very Satisfied

Rajat Ratra
December 11, 2019
 


Very Satisfied

Ken Shea
December 10, 2019
"Had to get a inspection sticker and I did have too wait. Everyone was friendly and the waiting room was nice and comfortable."
 


Very Satisfied

Carmen Alicea
December 07, 2019
"Excellent customer service. Everyone is always very friendly and helpful. Thank you"
 


Very Satisfied

Dorothy Ungerer
December 05, 2019
"Love Affordable Auto Glass! You make inspections painless!"
 


Satisfied

Stephen Muller
December 05, 2019
" I can't really put my finger on it and I can't say it's everyone that works behind the desk in the entrance way but more than once I felt uneasy and rushed with short and abrupt answers and cold personalities which seem to be all business and border on rude for that reason. A little smile and pleasantries goes along way. I've been there for the last three years for stickers as well as had a windshield replaced there. All the work is done professionally and in any timely manner. The last time I was there I asked if I could get in queue for a sticker and just run my wife 1 mile down the road to our house and come back. I was told that is not a possibility I would lose my place in-line OK if those are your rules. I left my vehicle and walked her home after what seemed like a while (a few car ahead of me) I had not received an email or a phone call so I called to check and they said it had been done. Is this also protocol? I don't know. Will any of this stop me from coming there or telling other people to go there? Certainly not because overall they provide a great service. I met the owner one time when I was working in a nearby building he owned. He seemed like a hard-working organized person who seem to care about how he does in the businesses he's involved with. my point is we don't always meet the owner or the employees in the garage we only deal with the people in the front. If they are the face of the company they should try to be a little more positive and cheery. I know working at the same place every day doing the same thing probably becomes mudane to them but to the person walking in off the street this could be their first experience and it should be a good one. If it happened one time I would not mention it but it seems consistent that's the only flaw I could find about this whole place. Once again it's not everybody that works at the front desk and I only go there once a year but it's consistent."
 


Very Satisfied

Ashley Snow
December 05, 2019
"Great fast service and very friendly "
 


Very Satisfied

Ann Fournier
December 04, 2019
 


Very Satisfied

Fran Johnson
December 04, 2019
"The best staff and business we have dealt with! We would recommend them to anyone. Other businesses and employees should treat their customers as we were treated!!!!"
 


Very Satisfied

Caroline McAleer
December 02, 2019
"Came in for my inspection sticker and the process was very quick and complete! A real pleasure."
 


Very Satisfied

Carrie Gagne
December 01, 2019
 


Very Satisfied

Renee Malloy
November 29, 2019
"Very quick walked in to get car inspected "
 


Very Satisfied

Michael Morrissey
November 27, 2019
 


Very Satisfied

John Santillo
November 24, 2019
"I am very pleased with their service, and friendly attitude!"
 


Very Satisfied

John Santillo
November 24, 2019
"I am very pleased with their service, and friendly attitude!"
 


Very Satisfied

Melissa Hensen
November 23, 2019
"The business is clean, staff is professional and employees are neat. The property is well maintained. I have the annual inspections done and will be having a windshield replaced. Outstanding business"
 


Very Satisfied

Tim MacKenzie
November 21, 2019
"Drew was super amazing and helpful in every single way. He was organized, filled with integrity, took pride in his job, and I trusted him 1000%. Thank you."
 


Very Satisfied

Nancy Pagan
November 18, 2019
"Very friendly staff "
 


Very Satisfied

Esther Choi
November 16, 2019
 


Very Satisfied

Veronica Gibson
November 14, 2019
"I've been having my vehicle inspected at AAG for 5+ years. I love you guys! Clean, quick, and high quality! 🙂"
 


Very Satisfied

Edward Poirot
November 14, 2019
 


Very Satisfied

Jonathan Rosado
November 14, 2019
"Very friendly and courteous service. Would highly recommend!!!"
 


Very Satisfied

Susan L
November 14, 2019
"Thank you!"
 


Very Satisfied

Tracy Hess
November 13, 2019
 


Very Satisfied

Geoff Berman
November 09, 2019
"Professional knowledgeable service. I’m extremely satisfied "
 


Very Satisfied

Paul Nebosky
November 07, 2019
"Outstanding job by Drew. Great work by Tammy in setting up the appointment "
 


Very Satisfied

Jaime MacKinnon
November 06, 2019
 


Very Satisfied

Patti Moylan
November 05, 2019
"Great place. Very friendly!"
 


Very Satisfied

Elaine Moses
November 03, 2019
"Very happy with service. "
 


Very Satisfied

Erna Wozny
November 02, 2019
"I am a women I highly recommend them for inspection they are very honest. I also have my own mechanic he stated that my car would pass it always does that is why I know that they do not take advantage of anyone they are friendly and very fast."
 


Very Satisfied

Marian Laviolette
October 31, 2019
"Very satisfied. Came in for an inspection sticker and was taken right in. Have always had great service."
 


Satisfied

Ronald Kozak
October 31, 2019
"Only one disappointment, I called on Monday and received an appointment for that Thursday morning. When I arrived we were told you were over booked and could see me on Friday. Also a comment was made that a walk in had come in also. Poor booking. Fortunately we were able to make the Friday appointment. I would still use your shop for any future needs. I'm hoping my mishap was a one and only."
 


Very Satisfied

Taytum Bouchard
October 30, 2019
 


Very Satisfied

Lynda Cavanaugh
October 29, 2019
 


Very Satisfied

Calvin Mcleod
October 28, 2019
" thank you for your service"
 


Very Satisfied

Thu Le
October 25, 2019
"My car windows were broken and I called them. I do not speak English well but they have persisted in listening to me. I asked them how long it took them to finish, they told me it was half a day, but everything done early than they said , only took them 2 hours to finish . I am very satisfied with that Thank you alot "
 


Very Satisfied

Mari Roy
October 23, 2019
"I went there for an inspection sticker .It was done in the time that they said it would be and everyone was very polite. "
 


Very Satisfied

Jose Horta
October 22, 2019
 


Very Satisfied

Jim Czach
October 22, 2019
"Very polite staff and service was excellent. "
 


Very Satisfied

Linda Bowers
October 22, 2019
"We always come for our sticker. I wished that had ask us to replace windshield wipes because now I have to go back. There service and customer service is excellent that is why we come back."
 


Very Satisfied

Linda Bowers
October 22, 2019
"We always come for our sticker. I wished that had ask us to replace windshield wipes because now I have to go back. There service and customer service is excellent that is why we come back."
 


Very Satisfied

Paul B
October 22, 2019
"Consistently good service."
 


Satisfied

Michelle W
October 21, 2019
 


Very Satisfied

Chris Aberdale
October 18, 2019
"The woman at the desk can get a little short but I assume she has a lot to deal with, techs were awesome and knowledgeable. Overall very positive experience I'll come back for all my stickers and glass and always recommend AAG to others."
 


Very Satisfied

Greg Smith
October 17, 2019
"Great company, timely and very professional. "
 


Very Satisfied

Meghan Quinn
October 17, 2019
 


Very Satisfied

Kevin Beattie
October 17, 2019
"Always a pleasure to have work done at Affordable Auto Glass. Conveniently located, staff are very friendly, service is prompt and thorough. Now have my wife going here for her annual inspection and she knows the name of anything happens to her window."
 


Very Satisfied

Richard Descheneaux
October 17, 2019
"Great timely service. I typically come here for my vehicle inspection and have always been pleased. "
 


Very Satisfied

Sarah Santos
October 17, 2019
 


Very Satisfied

Alexis Peterson
October 17, 2019
"The staff was efficient, extremely courteous, and professional "
 


Very Satisfied

Leonard Nasiatka
October 17, 2019
 


Very Satisfied

Dalia Rosario
October 17, 2019
 


Very Satisfied

Marita Niquette
October 13, 2019
"Great Service"
 


Very Satisfied

Edward Bellerose
September 26, 2019
"Great experience, nice to deal with locally owned shop where the employees truly care."
 


Very Satisfied

Keith Gago
September 22, 2019
"Awesome service as usual. They are very professional and courteous."
 


Very Satisfied

Angel Ayala
September 22, 2019
"Ever since my first visit been going there at least 2 a year for the past 4 yrs"
 


Very Satisfied

Angel Ayala
September 22, 2019
"Ever since my first visit been going there at least 2 a year for the past 4 yrs"
 


Very Satisfied

Nancy Aurnhammer
September 20, 2019
"I bring all my vehicles here for inspection. Always professional. Should I ever need a windshield replaced this will be my go to shop. "
 


Very Satisfied

Heather Thompson
September 17, 2019
 


Dissatisfied

Megan Martineau
September 15, 2019
"I brought my vehicle in to get a windshield replacement for 7:30, and I requested my sticker be done as well. I got a phone call around 11, letting me know my car was ready to be picked up. I arrived to find out that there were “electrical problems” and I would need to bring my car to a mechanic to get it fixed. Because of those “problems” my windshield was not calibrated and I did not get my sticker. None of which was told to me over the phone. When I brought my vehicle in, there were no “electrical problems”, so why all of the sudden now? I brought my car to a mechanic, who stated something was done when the windshield was replaced. I had to pay $178, for a repair that you caused. Horrible customer service. You mess something up, you fix it. "
Our Response:
Hi Megan, You are right if we mess something up we should fix it but we didn't make any mistakes with yours. When a vehicle comes in that has a windshield with a camera mounted on it it will need calibration such as yours. The very first thing we do BEFORE we start working on your car is to plug into the OBDII port and run a scan to see if there are any codes so we don't get blamed for instances such as this and because it is a requirement from the insurance company in order for us to get paid. When we plugged into your vehicle it could not communicate with your car and said it had no power at the pin in the port. We called you at 10 am to let you know this. This makes it impossible for us to calibrate and also makes it impossible to do an inspection sticker since the inspection machine uses the same OBDII port and it showed the exact same code. I'm sorry your vehicle had to have repair work but this was an existing problem with your vehicle before you came to our shop for a windshield. We did try to reach out to you by phone and left a message to answer any questions but you did not call back as of several days beyond the message. If there is any way we can further help please call us back.
 


Very Satisfied

Patrick Circosta
September 13, 2019
"Great service. "
 


Very Satisfied

Maryann G. Marshman
September 13, 2019
"I have always found the services I received to be excellent for over 20 years now!"
 


Very Satisfied

Michelle L Parent
September 13, 2019
"I am a repeat inspection / glass replacement customer. I’ve always been treated with professionalism and courtesy. I especially appreciate the quick, thorough service and the bonus can of “liquid gold” aka glass cleaner. Very pleased!"
 


Very Satisfied

Diane Merck
September 06, 2019
"Super fast courteous service"
 


Very Satisfied

Eliza Kern
September 05, 2019
 


Very Satisfied

Scott Cummings
September 05, 2019
"Went in for an inspection. I was told an hour , it took less than 30 minutes. Everyone was nice and very courteous to me while I was there. I would recommend this place to anyone. "
 


Very Satisfied

William Danenza
September 05, 2019
 


Very Satisfied

Lisa Jarrett
September 03, 2019
"Just walked in for a sticker. Everything was great."
 


Very Satisfied

Vincenzo Rettura
September 03, 2019
"Fast in and out. Was there for an inspection sticker. Great Team"
 


Very Satisfied

Patrick Lawsure
September 03, 2019
 


Very Satisfied

Laurie Martin
September 02, 2019
"Great service! Very Satisfied!"
 


Very Satisfied

Jim Millot
August 30, 2019
"Extremely satisfied. Have used multiple times in the past and always been happy with the quality of service."
 


Very Satisfied

Mike Culver
August 30, 2019
"I stopped in for an unscheduled inspection sticker and was done within 30 min. Prompt and courteous staff and technician. Great service, thanks."
 


Very Satisfied

Paul Thibodeau
August 30, 2019
"Very helpful staff"
 


Very Satisfied

Tammi Benson
August 29, 2019
 


Very Satisfied

Paul Thibodeau
August 29, 2019
"Very helpful staff"
 


Very Satisfied

Christi Masciadrelli
August 29, 2019
"I come every year for my inspection. Your staff is always super friendly and efficient. Keep up the awesome work!"
 


Very Satisfied

James Williams
August 27, 2019
 


Very Satisfied

Hector Carrasquillo
August 27, 2019
"Very nice people friendly and fast service I’ll take my cars for my inspection sticker again "
 


Very Satisfied

Elizabeth McVety
August 26, 2019
 


Very Satisfied

EiLeen DEE
August 23, 2019
 


Very Satisfied

Nick Peroulakis
August 22, 2019
"Wonderful service, prompt and courteous "
 


Very Satisfied

James Foley
August 21, 2019
"Great place of business courteous staff quick service I’ll be back."
 


Very Satisfied

James Foley
August 21, 2019
"Great place of business courteous staff quick service I’ll be back."
 


Very Satisfied

Taylor LaFlamme
August 16, 2019
"Great service as always thanks guys "
 


Very Satisfied

Linda Hreschuk
August 15, 2019
 


Very Satisfied

Jose Gonzalez
August 14, 2019
"Went to get my car inspection , very satisfied with the staff, service and time."
 


Very Satisfied

Michael McBride
August 13, 2019
"Honest and convenient, local place that's close and fast"
 


Very Satisfied

Karen Wells
August 12, 2019
"Thankyou for washing my coffee mug that I left behind and got back from nice women working the desk! Greatly appreciated! Best customer service around!"
 


Very Satisfied

Cynthia Siermienski
August 12, 2019
 


Very Satisfied

Gary Nelson
August 12, 2019
 


Very Satisfied

Paul Graves
August 12, 2019
"I drive from South Hadley just to come for my inspection stickers on my vehicles because of the professional service."
 


Very Satisfied

Linda Magni
August 12, 2019
"Have used you twice now and will return in the future for my glass needs. Will also refer my friends. Very happy with over all service"
 


Very Satisfied

Joseph Savaria
August 12, 2019
"I came in for an inspection sticker and I was very satisfied with the staff and the wait time. Overall it was an excellent experience. "
 


Very Satisfied

Arleen Collins
August 10, 2019
"It was my first experience at affordable auto glass and I was waited on as soon as I walked in the door. The receptionist was friendly and polite. The best part of my whole experience was the short wait to get my sticker. "
 


Very Satisfied

Alan Houghtaling
August 03, 2019
"Been coming here for inspiration stickers from day one of owning my new car back in 06. Great people and place. "
 


Very Satisfied

Gayle White
August 02, 2019
"Referred by Reds. Easy and quick inspection.Nice waiting area and clean bathroom. Will definitely come again!"
 


Very Satisfied

Gayle White
August 02, 2019
"Referred by Reds. Easy and quick inspection.Nice waiting area and clean bathroom. Will definitely come again!"
 


Very Satisfied

Gayle White
August 02, 2019
"Referred by Reds. Easy and quick inspection.Nice waiting area and clean bathroom. Will definitely come again!"
 


Very Satisfied

Jose Zeno
August 01, 2019
 


Very Satisfied

Meredith Banas
July 31, 2019
 


Very Satisfied

Amanda Daniels
July 31, 2019
 


Very Satisfied

Nancy Stevenson
July 31, 2019
"My car inspection was done quickly and there was a nice, clean space in which to wait. "
 


Very Satisfied

Lorna Shirer
July 30, 2019
"I am very satisfied with the service I received for my windshield replacement--and very pleasantly surprised to find my car had been cleaned while it was there--saved me a job when I got home! Thanks, folks!"
 


Very Satisfied

Nicholas Bull
July 30, 2019
"I have been to Affordable Auto Glass twice now. The first time to replace a cracked windshield and the second for an inspection sticker. Each time the staff was very friendly, responsive, and professional. I would highly recommend AAG to any of my friends or family. "
 


Very Satisfied

Mark Gosselin
July 30, 2019
 


Very Satisfied

Janet Lebeau
July 30, 2019
"Always satisfied with the service here. The cleanest, friendliest facility around."
 


Very Satisfied

Karen Wells
July 30, 2019
 


Very Satisfied

Darlene Elias
July 30, 2019
 


Very Satisfied

David Coyne
July 21, 2019
 

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