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All User Feedback


Very Satisfied

Sharon Gage
September 28, 2020
"Although the experience was very positive, I don’t think you will get many mediocre and negative reviews without anonymity I thought a lot of personal information was requested, up front, in this survey. and I originally declined to complete it, because of this. Why complete a survey if any constructive or negative comments are directly tied to you?"
 


Very Satisfied

Dalia Rosario
September 27, 2020
"Great service wii be back"
 


Very Satisfied

Ina Watson
September 27, 2020
 


Very Satisfied

Dalia Rosario
September 26, 2020
"Great service wii be back"
 


Very Satisfied

Dalia Rosario
September 26, 2020
"Great service wii be back"
 


Very Satisfied

Kelly Doherty
September 25, 2020
"Needed an inspection. Quick and easy. Will definately return!"
 


Very Satisfied

Christopher Daponde
September 25, 2020
"I have only been to your business for inspections, but with your customer service and employees if i need any of your other services I will look to you first."
 


Very Satisfied

Raymond Goulet
September 25, 2020
 


Very Satisfied

Robert Gormbley
September 23, 2020
"This is the only place I go for inspections and for windshields. There is no one better and they have the best glass cleaner!"
 


Very Satisfied

Jason Peterson
September 23, 2020
"Joe's the man! I was running late and he fit me in before closing. Service and friendliness at end of the day as fresh as the morning. Free big can of window cleaner oh yeah. "
 


Very Satisfied

Christian Rogers
September 22, 2020
"I have been a client for years. I have always been treated fairly. I appreciate the no hassle low pressure atmosphere. I will be a loyal customer for many years to come."
 


Very Satisfied

Darlene Denny
September 22, 2020
 


Very Satisfied

Janet Michelakis
September 22, 2020
 


Very Satisfied

Christian Rogers
September 22, 2020
"I have been a client for years. I have always been treated fairly. I appreciate the no hassle low pressure atmosphere. I will be a loyal customer for many years to come."
 


Very Satisfied

Dennis Foley
September 19, 2020
"Great Job. Great place to get an inspection. Very Easy!!!"
 


Very Satisfied

Michael Mandella
September 18, 2020
"Free glass cleaner is Da Bomb!!!!"
 


Very Satisfied

Michael Mandella
September 18, 2020
"Free glass cleaner is Da Bomb!!!!"
 


Very Satisfied

Melissa Garcia
September 18, 2020
 


Very Satisfied

Joshua Hanna
September 18, 2020
"Super friendly staff! Made everything super easy. Techs did a fantastic job with our replacement "
 


Very Satisfied

Kathleen Roffo
September 18, 2020
 


Very Satisfied

Kathleen Roffo
September 18, 2020
 


Very Satisfied

John Roman
September 18, 2020
"The service from this location was excellent. The wait time was minimal and the technician was extremely courteous. I will highly recommend using the facility to my friends and family."
 


Very Satisfied

RICHARD DION
September 17, 2020
"Great experience! Originally, I went to Safelite and the earliest appointment they could give me was one week out, when I got there on that date they discovered they had ordered the wrong glass. Someone was suppose to order the glass, but didn't. I immediately decided I needed someone else, so I called Affordable and spoke to Sarah. She researched if she could source the glass, found some that could be there the next day, so we set the appointment for that day. Couldn't believe you guys got done, i'd still be waiting with Safelite. Thank you for the great service. "
 


Very Satisfied

Michelle Parent
September 16, 2020
"It's a small thing, but I come here every year for emissions testing. The staff and technicians are always friendly and knowledgeable, and I get my complimentary can of glass spray which is like liquid gold in my household. (I actually have to hide it!) I always recommend Affordable Auto Glass whenever I can, and especially in these dismal times...I really appreciate being assisted by professionals with cheerful personalities and a sense of humor. I always leave AAG knowing that my car was serviced correctly and usually with a good chuckle to boot. Thanks!"
 


Very Satisfied

Margo Chapski
September 16, 2020
"You all are so nice! I really enjoy your courteous nature & prompt service. Everything from beginning to end was explained clearly, and the timeline was accurate. I will definitely recommend your services to others! Thanks!"
 


Very Satisfied

Tom Carmody
September 16, 2020
 


Very Satisfied

Gary Thomas
September 14, 2020
 


Very Satisfied

Joanne ORourke
September 14, 2020
"Will always be a customer "
 


Very Satisfied

Joanne ORourke
September 14, 2020
"Will always be a customer "
 


Very Satisfied

Linda Stock
September 14, 2020
 


Very Satisfied

Darlene Morse
September 14, 2020
"Stopped in for overdue inspection & was taken in right away & with great service! Excellent Service! "
 


Very Satisfied

SUSAN HAMLETT
September 12, 2020
"Great service, I\'ll use you again if needed."
 


Very Satisfied

Silya Vega
September 12, 2020
"I went for a vehicle inspection Billy is the gentleman who serviced my vehicle he was very respectful, and professional. I will definitely recommend my friends and family to this location."
 


Very Satisfied

Rosemary Eger
September 11, 2020
"Friendly and courteous "
 


Very Satisfied

Rosemary Eger
September 11, 2020
"Friendly and courteous "
 


Very Satisfied

Christine LaViolette
September 10, 2020
"Excellent customer service!!! "
 


Very Satisfied

Christine LaViolette
September 10, 2020
"Excellent customer service!!! "
 


Very Satisfied

Jessica Colon
September 10, 2020
 


Very Satisfied

Jacqueline Bones
September 09, 2020
"Great customer service. "
 


Very Satisfied

Shawndeliz Suarez
September 09, 2020
 


Very Satisfied

Patricia Demers
September 09, 2020
"Very quick for inspection stickers everyone was very nice "
 


Very Satisfied

Abby Taylor
September 09, 2020
 


Very Satisfied

Jessica Colon
September 09, 2020
 


Very Satisfied

Patricia Demers
September 09, 2020
"Very quick for inspection stickers everyone was very nice "
 


Very Satisfied

Kathleen Cassidy
September 09, 2020
"I always go there for my inspection stickers, this year twice as I bought a new car. It works like a well oiled machine. Only complaint is they are inconsistent handing out window cleaner, twice now I was not given any...that’s usually the highlight of my day!"
 


Very Satisfied

Kathleen Cassidy
September 09, 2020
"I always go there for my inspection stickers, this year twice as I bought a new car. It works like a well oiled machine. Only complaint is they are inconsistent handing out window cleaner, twice now I was not given any...that’s usually the highlight of my day!"
 


Very Satisfied

Beatrice Thibault
September 06, 2020
"Satisfied "
 


Very Satisfied

Marta Santiago
September 04, 2020
 


Very Satisfied

Claudia Palacio
September 02, 2020
"Very fast service "
 


Very Satisfied

Claudia Palacio
September 02, 2020
"Very fast service "
 


Very Satisfied

Kimberly Lennon
September 02, 2020
 


Very Satisfied

Lisa Gilhooly
September 02, 2020
"Great timely service!!!"
 


Very Satisfied

Tara Kavanaugh
September 01, 2020
"This was the most rapid inspection sticker experience I have ever had. They were efficient, timely, safe and outstanding. I have a broken foot and the wait time was fantastic because I am not able to stand very long. Excellent service as usual and the owner Joe is always polite, attentive and accommodating. Highly recommend. "
 


Very Satisfied

Marta Santiago
September 01, 2020
 


Very Satisfied

Marcia Crutchfield
September 01, 2020
"Everyone was professional and efficient. Thank you "
 


Very Satisfied

Beatrice Thibault
September 01, 2020
"Satisfied "
 


Very Satisfied

Cathy Sypek
September 01, 2020
"Great experience!"
 


Very Satisfied

Ray Turrini
August 31, 2020
"Very professional staff and tech. Had me in and out in no time."
 


Very Satisfied

Erich Zielonka
August 31, 2020
"Great service, very professional"
 


Very Satisfied

Erich Zielonka
August 31, 2020
"Great service, very professional"
 


Very Satisfied

Erich Zielonka
August 31, 2020
"Great service, very professional"
 


Very Satisfied

Mike Culver
August 30, 2020
"As always...fast, friendly and professional service."
 


Very Satisfied

Frances Schnare
August 26, 2020
"Friendly quick pleasant I got an inspection sticker"
 


Very Satisfied

Lindsay O’Malley
August 26, 2020
"We are always so happy with the work we have done at Affordable Auto Glass. From replacement windshields to inspections, they do an incredible job. The technicians are knowledgeable and thorough, and they try to get you in and out as quickly as possible. We no longer live in the area, but we still come back to West Springfield to bring our cars to Affordable Auto Glass! "
 


Very Satisfied

Darlene Davies
August 26, 2020
 


Very Satisfied

Ed Bara
August 24, 2020
"Great Job"
 


Very Satisfied

Pete Thomson
August 22, 2020
"Billy was outstanding, fast, and funning. I was told that it would be a 40-minute wait and I didn't have time to organize my tools in my car. (10 minutes). I then went to McDs and when I came back he was finished. It was less than 20 minutes for sure and I think like 10 minutes. I wish I had cash to tip Bill. "
 


Very Satisfied

Ed Bara
August 22, 2020
"Great Job"
 


Very Satisfied

Mike Culver
August 22, 2020
"As always...fast, friendly and professional service."
 


Very Satisfied

Roland Bisi
August 21, 2020
"I ALWAYS have a VERY pleasant experience doing business with your company. THANK YOU!!!"
 


Very Satisfied

Mike Culver
August 21, 2020
"As always...fast, friendly and professional service."
 


Very Satisfied

David Bedrosian
August 20, 2020
 


Very Satisfied

Marilyn White
August 19, 2020
 


Very Satisfied

Nancy Stevenson
August 19, 2020
 


Very Satisfied

Robert Salem
August 16, 2020
 


Very Satisfied

Judy LaFleche
August 15, 2020
"I always get my annual inspection done here. Staff are great and I love the free glass cleaner."
 


Very Satisfied

Steve Gallagher
August 14, 2020
"Excellent service every time"
 


Very Satisfied

John Conway
August 14, 2020
"We will always use Affordable Auto Glass in West Springfield, Ma. The staff is so knowledgable and friendly!!!!!"
 


Very Satisfied

Michael Vine JR
August 13, 2020
"Employees are very friendly and polite "
 


Very Satisfied

Roland Sawyer
August 13, 2020
 


Very Satisfied

Ron Stillman
August 13, 2020
 


Very Satisfied

Steve Gallagher
August 13, 2020
"Excellent service every time"
 


Very Satisfied

Steve Gallagher
August 13, 2020
"Excellent service every time"
 


Very Satisfied

Judy LaFleche
August 13, 2020
"I always get my annual inspection done here. Staff are great and I love the free glass cleaner."
 


Very Satisfied

Yessenia Torres
August 12, 2020
 


Very Satisfied

Yessenia Torres
August 12, 2020
 


Very Satisfied

Cynthia Siermienski
August 11, 2020
 


Very Satisfied

David Steup
August 11, 2020
"Very good service.. quick and professional"
 


Very Satisfied

Michael Lempart
August 11, 2020
"Pleasant greeter, fast service for an inspection sticker! A+A+A+A+A+"
 


Very Satisfied

Gianna Q
August 11, 2020
 


Very Satisfied

Heather Gibb
August 10, 2020
"Very fast and efficient. I arrived for car inspection at 4:30, when they technically close for inspections. However, they still did complete my state inspection and even left me with a free can of glass cleaner. Very nice people!"
 


Very Satisfied

Lissette Figueroa
August 10, 2020
"Awesome spot to get your inspection. ONLY THING WITH COVID YOU CANNOT SIT INSIDE BUT THE SERVICE WAS SO FAST, YOU DIDN'T REALLY NEED TO. THANK YOU AGAIN FOR THE FREE GLASS CLEANER AS WELL! "
 


Very Satisfied

Heather Lamsey
August 08, 2020
 


Very Satisfied

Theresa Neece
August 08, 2020
 


Very Satisfied

Theresa Neece
August 08, 2020
 


Very Satisfied

Robert Collins
August 07, 2020
"I paid by credit card "
 


Very Satisfied

Gertrude Wroth
August 07, 2020
 


Very Satisfied

Jenny Oneill
August 07, 2020
"Great Service!"
 


Very Satisfied

Heather Lamsey
August 07, 2020
 


Very Satisfied

Jenny Oneill
August 07, 2020
"Great Service!"
 


Very Satisfied

Jenny Oneill
August 07, 2020
"Great Service!"
 


Very Satisfied

Jose Zeno
August 06, 2020
 


Very Satisfied

Tessa Lambert
August 06, 2020
"The tech guy was great he explained everything perfectly. Very helpful thank you"
 


Very Satisfied

Daniel Wroth
August 06, 2020
"Always friendly and professional-great job with covid 19 pandemic! Miss the free glass cleaner though"
 


Very Satisfied

Daniel Wroth
August 06, 2020
"Always friendly and professional-great job with covid 19 pandemic! Miss the free glass cleaner though"
 


Very Satisfied

Daniel Wroth
August 06, 2020
"Always friendly and professional-great job with covid 19 pandemic! Miss the free glass cleaner though"
 


Very Satisfied

Daniel Wroth
August 06, 2020
"Always friendly and professional-great job with covid 19 pandemic! Miss the free glass cleaner though"
 


Very Satisfied

Daniel Wroth
August 06, 2020
"Always friendly and professional-great job with covid 19 pandemic! Miss the free glass cleaner though"
 


Very Satisfied

Daniel Wroth
August 06, 2020
"Always friendly and professional-great job with covid 19 pandemic! Miss the free glass cleaner though"
 


Very Satisfied

Mary Long
August 05, 2020
"Last year I went to you and I thank you for giving me a light. This year it was fine. Thank you "
 


Very Satisfied

Jason Douglas
August 04, 2020
 


Very Satisfied

Heather Normand
August 04, 2020
"You have the best staff...from the woman at the service desk, to the technicians. I have many places locally to choose from for my sticker; your staff is why I come back each year. I was the last customer of the day, yesterday, yet they treated me like I was the first. The transaction was efficient, but I wasnt rushed. I will definitively return in the futire, and continue to recommend you for anyone in need of glass or inspections. Keep up the great work. Thanks a bunch!"
 


Very Satisfied

Jason Douglas
August 03, 2020
 


Very Satisfied

Tom Patnaude
July 31, 2020
 


Very Satisfied

Tim Londo
July 31, 2020
"Amazing service. Fast, professional. Always recommend and a repeat customer. "
 


Very Satisfied

AC Gentry
July 31, 2020
"While the mechanics were very friendly and accommodating, the customer service representative was quite rude and unfriendly."
 


Very Satisfied

John Collind
July 31, 2020
 


Very Satisfied

Deborah Stelzer
July 29, 2020
"Covid interrupted a lot but service still A1. Just maybe a seat outside and a tent to sit under in the heat for now."
 


Very Satisfied

Nancy Stevenson
July 29, 2020
 


Very Satisfied

Rose Antico
July 28, 2020
 


Very Satisfied

Paul Marshall
July 28, 2020
"Stopped in for inspection service. Thank you for the glass cleaner."
 


Very Satisfied

CHARLES Ford
July 28, 2020
 


Very Satisfied

Robert Garfield
July 27, 2020
"Good Experience"
 


Very Satisfied

Tom Patnaude
July 27, 2020
 


Very Satisfied

Nancy Stevenson
July 27, 2020
 


Very Satisfied

Danielle Antico
July 26, 2020
 


Very Satisfied

Meredith Viens
July 25, 2020
 


Very Satisfied

Ronald Kempf
July 25, 2020
"These guys are great I will definitely be returning when I need other services"
 


Very Satisfied

Jack Dowd
July 24, 2020
 


Satisfied

Sandi Doucette
July 24, 2020
 


Very Satisfied

David Woodford
July 24, 2020
"Drew was exceptionally helpful. An excellent representative for your business."
 


Very Satisfied

Kathryn Chandler
July 24, 2020
"*****"
 


Very Satisfied

CHARLES Ford
July 23, 2020
 


Very Satisfied

Kaymaris Ortiz
July 23, 2020
"Love this shop! Will continue to bring my vehicles for both glass and inspections. Amazing staff"
 


Very Satisfied

James McDonald
July 23, 2020
"Alway a pleasure!"
 


Very Satisfied

Dan Eichhorn
July 23, 2020
"Quick friendly will be back thanks for window cleaner "
 


Very Satisfied

Joanne Losito
July 23, 2020
"Great service. Quick and friendly. Best place to go for inspection sticker. "
 


Very Satisfied

Janet Lebeau
July 23, 2020
"Very satisfied with the facility."
 


Very Satisfied

Larry Viens
July 23, 2020
 


Very Satisfied

Pamela Morrissey
July 23, 2020
 


Very Satisfied

Jack Dowd
July 23, 2020
 


Very Satisfied

Dawn DiStefano
July 23, 2020
 


Very Satisfied

Ronnie Williams
July 23, 2020
"Yes from the first time I visit I was treated with respect and courtesy and that's why I came back to my inspection sticker and the free glass cleaner was nice thank you and keep up the great work God bless each of you and your families"
 


Very Satisfied

Mark Follett
July 23, 2020
 


Very Satisfied

Ronald Kempf
July 23, 2020
"These guys are great I will definitely be returning when I need other services"
 


Very Satisfied

Ronald Kempf
July 23, 2020
"These guys are great I will definitely be returning when I need other services"
 


Very Satisfied

Jeremy McLain
July 23, 2020
 


Very Satisfied

Omaira Aponte
July 23, 2020
"Excelente servicio! El técnico fue muy cortes y amigable. Muy limpio. "
 


Very Satisfied

Tony Brodowski
July 23, 2020
 


Very Satisfied

Rupa Dhabuwala
July 23, 2020
"Prompt service,professional staff"
 

Appointments

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