Keith's Feedback
1. How did you hear about us?
Previous Service
2. When you called for service, was your phone call answered promptly and courteously?
Yes
3. Were you satisfied with the scheduling of your service request?
Yes
4. Was the work performed to your satisfaction?
Yes
5. Was the technician polite, neat and clean in appearance?
Yes
6. Did the technician clean up your automobile after the service was performed?
Yes
7. Would you recommend us to others?
Yes
8. Was the staff friendly and knowledgable?
Yes
9. How would you rate your overall service experience with us?
Very Satisfied
10.Did the Customer Service Representative ask if you wanted new wiper blades?
Yes
11.Did the Customer Service Representative ask you if you need an inspection sticker?
NA
12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
Yes
13. Did the CSR ask for your e-mail adress?
NA
Additional Comments
The 10 year old windshield was pitted and foggy. Night lights would diffuse and even new wipers would smear the water. The new windshield is great, the clarity is like night and day. It\'s like having a new car! They suggested new wipers and I thought that was a good idea, even though the ones that were on the car were fairly new. The workmanship is excellent, sealed perfectly all around. The loaner car was great so I could get to work and back that day. The complementary can of foaming window cleaner was a nice touch. Overall, I can say, \"Better than expected!\"
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