Customer Feedback - Affordable Auto Glass

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Daniel Oneil's Feedback

1. How did you hear about us?
Previous Service

2. When you called for service, was your phone call answered promptly and courteously?
Yes

3. Were you satisfied with the scheduling of your service request?
Yes

4. Was the work performed to your satisfaction?
Yes

5. Was the technician polite, neat and clean in appearance?
Yes

6. Did the technician clean up your automobile after the service was performed?
Yes

7. Would you recommend us to others?
Yes

8. Was the staff friendly and knowledgable?
Yes

9. How would you rate your overall service experience with us?
Very Satisfied

10.Did the Customer Service Representative ask if you wanted new wiper blades?
Yes

11.Did the Customer Service Representative ask you if you need an inspection sticker?
Yes

12.Did the Customer Service Representative give you the option to fill out this comment card on our website?
Yes

13. Did the CSR ask for your e-mail adress?
Yes

Additional Comments
have done business with them for years.and as always quick friendly and very clean place right down to the waiting room and restroom(if needed).also if covered you get a loaner car that is just as clean as the whole place.wiper blades are covered free if you have AAA.cannot say a bad word about affordable auto-glass.just hope I don't need to use them again for a long time but if I need auto glass work its the only place to go.thank you again and five plus stars to everyone.Daniel O'Neil.

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